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HULT MBA Alumni talks about sharing business skills

HULT MBA Alumni talks about sharing business skills

HULT MBA Alumni talks about sharing business skills

Jackie Ngu runs a family business here in London supplying healthcare professionals to the NHS. A Hult MBA Alumni she talks about the challenges of volunteering by skype and mobile as part of our #Uganda600 programme.

The Experience
When I first received the details about attending an event at Hult International Business School, called Grow movement, I didn’t need convincing. I have always donated to charities but never felt like I was actually making a difference as you never knew really where your donation was going. Unfortunately I was not even able to attend the event as I had to do a presentation, but as I said before, this was not necessary. I just knew that it would be a privilege for me to be given the chance to empower African entrepreneurs not just waiting to get handouts but wanting to be able to provide for their family.

My client
I think I have been very lucky with my client. Gorreti is hardworking with 2 shops selling a range of items from electrical to stationary items. She is always willing to try out new ideas and we have very good discussions about the way forward. She knows exactly where she needs help and where she wants her business to go. I am hoping I can work with her to make a positive difference.

Challenges
Our one and only main challenge has been getting Gorreti connected onto the internet. This is not something she had done before and very difficult to assist someone with this over the phone, when you are not sure what they can see. We are getting there as she has been able to open my email and also the attachment. Just need her to be able to send me an email. That will be the next challenge. Going forwards it would be great for Grow Movement to supply more basic IT skills to entrepreneurs before they start the programme as it can be difficult to consult entirely by Skype.

Friday, 2 October 2015

16th May 2018

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Regents University Alumni in Japan #skyping with Uganda

Regents University Alumni in Japan #skyping with Uganda

Regents University Alumni in Japan #skyping with Uganda

Tafadzwa Chakaodza a graduate from Regents University now working in Japana first joined Grow a year ago volunteering with our Malawi teams. Here he talks about his experience as a #Uganda600 consultant.

My Uganda 600 client is Ronald Irumba-Juro, the very proud owner of a unisex hair salon in Mutongo. The salon mainly offers services like women’s perm re-touches, braiding and dreadlocks with the dreadlocks being the main service he is known for. The business being in the low cost tier segment of the market, serves about 5-10 customers on average a day with the target clientele being women aged 30 and 50 with the children’s segment both girls and boys being small but growing. With about 3 part time employees, space restrictions have led to a suspension of the provision of male services as the business hopes to move into a larger location within 6-12 months. Ronald went into business after the local salon he worked for closed down and he needed to provide for his family.

We communicate for meetings over Skype but at times when internet connections fails, which is more often than not, we continue on Whatsapp on his phone or over email. Sometimes he uses a laptop he has or we Skype at his work place. With a time difference of 6 hours we usually communicate during Uganda day time and Japan after 10 or 11pm.
We have had 5 sessions to date with about 4 sessions have been held back at this point due to Ronald’s unforeseen circumstances including the loss of a family member, family illness and a burglary that happened at his residence leading to many gadgets having been stolen. Throughout all of this, Ronald has remained steadfast and keen to follow through with the process.

Some of the problems identified include high and fluctuating rentals from his landlord, electricity supply shortages having no generator, knowledge of proper income and expenditure, cash flow and financial budgeting systems, employee labour turnover and remuneration issues as well as marketing strategy. I have given him homework to gather financial records however they are kept, competitor services analyses within his area as well a look into pricing structures which he did well and came back with great insights. We continue to work to make the business thrive as we go on.

Friday, 2 October 2015

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Hult MBA Alumni ‘It’s a cultural bath’

Hult MBA Alumni ‘It’s a cultural bath’

Hult MBA Alumni ‘It’s a cultural bath’

Chris Morton counts nearly 20 years of international experience in Industry (aero, auto, renewable, mechanical and growing in bio-mechs) providing and developing B2B products and services in Engineering, IT and engineering consultancy with a focus on new tech adoption and deployment. After completing his MBA at Hult Business School he joined Grow Movement to share skills with a Ugandan micro entrepreneur.

June 2015, I can’t wait. I am about to be assigned my first African entrepreneur…
“My name is Alfonse Okaka. I started my business “Ocok Construction” in 2007. We do all sorts of things: construction work, maintenance and repairs. Most of our work comes from private contracts and also from public bids. We are doing ok. However, we are finding it difficult to grow. There is a lot of competition out there and it is not easy to differentiate ourselves from others. Some competitors are very big firms. This is where we want to be… Also, it is difficult to find good workers. Last but not least, clients pay late or sometimes do not even pay.”

This was it… And then it hit me. I know nothing about Uganda and I only know cowboy builder stories… Actually, this is not true, I have a lot of friends in the building trade. But, still, I am not really familiar with the industry. Breathe… one step at a time, I have to prepare my first call. The first impression always counts…

I go on Google. Amazing, the facts about the building trade in Uganda are complex. I decide to take a step back. First, let me see what I can find about Uganda.

Now, I am at my desk, I have my brainstorm paper, A2 sheets, I cannot work on A4. At the centre, one word: Construction. I start to lay out all the things that can impact the trade. I list activities, clients, supply chain, workers, finance, regulations, etc. Climate… political environment. Good. I think I have it all. Oops, I had forgotten competitors…

My first call with Alfonse; bonding is important. Pamela is also there. She is my client manager in Uganda. We have already spoken. I am glad she is here.

The call goes well, we touch on everything, the business, family, life. All good. Alfonse volunteers to prepare an email with some pictures of his workshop, to introduce two of his trusted colleagues to me, and to send me some information about the company and the projects it undertakes.

I wait… Nothing happens. I, then, receive a message from Pamela explaining Alfonse had not received my email. She forwarded it again. Eventually, I receive a very short email from Alfonse. Well, it is a start. I had been warned no to ask too much in one go…

I call Alfonse, and decide to focus. Let’s talk projects, in particular the successful ones…
Little by little I get a picture of what works and what doesn’t. What he enjoys and what causes despair: taxation, as usual, is one of them… 🙂

Clearly cashflow management and payment terms are a problem, and they are substantial. To win a project you need money in the Bank, says Alfonse. But inflation on construction material is linked to the exchange rate between the shilling and the dollar. In the past 6 months, it has depreciated 29%. Wow, this is something Alfonse is very sensitive to.

There is my trigger, my hook!

We start to talk about the business, how the money is managed and where it goes: project management, accounts payable, accounts receivable, credit lines, etc. Yes, now we can focus…

I will be back for round 2.

For me, volunteering for Grow is a fantastic experience from every angle. To have the opportunity to share the experience I have acquired in business with driven entrepreneurs is amazing. To do so whilst discovering a new country, new people is extraordinary.
I feel I am receiving as much as I am giving if not more. It is a cultural bath. But not only, even from a business perspective, it sharpens my reflexes. Simply, because I am facing issues that are out of the ordinary in a developed economy, “things” we take so much for granted…

Last but not least, the Grow team is a wonderful family, from our boss, Claire Jenkins, to the people on the ground, to each and every volunteer. It is an immense pleasure to be a part of it.

Friday, 2 October 2015

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Grow Movement on TVCnews

Grow Movement on TVCnews

Grow Movement on TVCnews

Grow Movement had its first TV appearance last week on TVCnews, a Pan African TV channel. Given less than 24 hours’ notice to organise our CEO, London based volunteers with African Heritage to talk with their clients via Skype and to prepare a team meeting! TV report Joyce Ohajah interviewed the Grow team… our CEO even had to tidy up her desk!

Claire Jenkins

Alvi Kuti being interviewed

Takudzwa Kufa, a British Zimbabwean was filmed talking with his first client, Jean Claude Ntakirutima in Rwanda who runs a waste recycling business; Kigali Sanitation. They first worked together over a year ago so it was great for them to catch up! Jean Claude has continued with Grow Movement and is now working on a computer recycling proposition.

Alvin Kuti, spoke about his experience working with Malawi and
now Ugandan entrepreneurs and why he chooses to volunteer with Grow Movement.

Click here to hear what the Grow team had to say!

Friday, 11 September 2015

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Grow Treasurer Nominated for Financial Leadership Award with Sayer Vincent

Grow Treasurer Nominated for Financial Leadership Award with Sayer Vincent

Grow Treasurer Nominated for Financial Leadership Award with Sayer Vincent

Grow Movement is thrilled to announce that its Treasurer, Karim Bennouna has been shortlisted for a Financial Leadership Award with Sayer Vincent for his volunteer work managing Grow’s financial planning and accounts. Well done Karim, we look forwards to the results on September the 17th! Great to see organisations like Sayer Vincent honouring the work that volunteers do!

Sayer Vincent

Friday, 11 September 2015

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